Privacy Policy

BALI TOURS INDONESIAN SPECIALISTS

We recognize that your privacy is important and we trust that the following statement will help you to understand how Bali Tours Indonesian Specialists collects, uses and safeguards the personal information that you provide to us directly, through a third party, and through our Website. Unless you directly give us consent to do otherwise, Bali Tours Indonesian Specialists will only collect and use your personal information as set out below.

This Privacy Statement explains in general terms how Bali Tours Indonesian Specialists protects the privacy of your personal information under National privacy principles. It will apply to any personal information that you provide to us when enquiring, or making a booking with us irrespective of whether the enquiry or booking is made through a third party such as a travel agent or airline, or directly with us by telephone, facsimile, e-mail or through our Website

The types of personal information that we collect from you is purely for the collation of information in relation to the travel arrangements requested, and covers those which are required by our suppliers as well as ourselves. This information may include such details as your name, age, sex, address, telephone & facsimile numbers, E-mail address, flights, passport details, hotel requirements and other travel details. Debit/credit card numbers, date of expiry, Frequent Flyer numbers or other loyalty programme details may be collected. Where there are dietary or medical requirements, which need the provision of “sensitive information”, we will assume that you have consented to the collection of the information in accordance with this statement, unless you tell us otherwise

The information provided by you, may be collected through your originating travel agent or airline, or directly through us by telephone, facsimile, e-mail, personal contact, or through our website.

We collect your personal information for the following purposes: -

To process your flight reservations, hotel, transfer, and sightseeing requirements as requested by you.
To provide adequate insurance protection
To facilitate your participation in Airline and other Loyalty Programmes.
To accept payment of services by debit/credit card.
To ensure that service providers are aware of any dietary or medical requirements.

We may disclose your personal information to third parties, as follows: -

Service providers including airlines, hotels, sightseeing companies etc irrespective of whether they be located in Australia or overseas, if it is required for the provision of the service.
We may disclose personal information to Loyalty Programmes as required by them to provide service to you.
To Insurance Companies for the provision of travel and other related insurance

Other than the above we will not disclose your personal information without your consent, unless disclosure is necessary to prevent a threat to life or health, authorized or required by law, or necessary to investigate a suspected unlawful activity.